Norris Chestnut Rocker Recliner
Norris Chestnut Rocker Recliner
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What We Offer
Norris Chestnut Rocker Recliner
La-Z-Boy has been making history since 1927, and we're just getting started. Inventors of the world's first reclining chair, La-Z-Boy has achieved our current status as the worldwide leader in comfort "because we are living life comfortably." La-Z-Boy has now grown and includes a full line of "comfort" furniture, including recliners, reclining sofas and loveseats, stationary sofas and loveseats, stationary chairs, accents chairs, sectionals, sleepers, and lift chairs. Today La-Z-Boy is the most widely recognized home furnishings brand name in the world.
La-Z-Boy has been making history since 1927, and we're just getting started. Inventors of the world's first reclining chair, La-Z-Boy has achieved our current status as the worldwide leader in comfort "because we are living life comfortably." La-Z-Boy has now grown and includes a full line of "comfort" furniture, including recliners, reclining sofas and loveseats, stationary sofas and loveseats, stationary chairs, accents chairs, sectionals, sleepers, and lift chairs. Today La-Z-Boy is the most widely recognized home furnishings brand name in the world.
With every La-Z-Boy product, you receive the famous La-Z-Boy limited warranty; one of the best in the industry.
LIMITATIONS APPLICABLE TO ALL WARRANTIES
ALL WARRANTIES ARE TO THE ORIGINAL PURCHASER FROM AUTHORIZED DEALERS ONLY. WARRANTIES ARE NOT TRANSFERABLE.
ALL WARRANTIES ARE LIMITED TO MANUFACTURING AND MATERIAL DEFECTS THAT APPEAR UNDER NORMAL, INDOOR RESIDENTIAL USE. ADDITIONAL LIMITATIONS DESCRIBED HEREIN APPLY.
WARRANTIES ARE FOR REPAIR, REPLACEMENT, OR SUBSTITUTION ONLY, IN LA-Z-BOY'S SOLE DISCRETION. REFUNDS ARE NOT AVAILABLE.
LA-Z-BOY WILL PAY REASONABLE AND CUSTOMARY RATES FOR LABOR DURING THE PERIOD OF THE LABOR WARRANTY. THE CONSUMER WILL BE RESPONSIBLE FOR LABOR COSTS AFTER THE STATED TIME PERIOD.
THE CONSUMER IS RESPONSIBLE FOR IN-HOME INSPECTION FEES, TRANSPORTATION OF THE PRODUCT TO AND FROM THE DEALER AND TO AND FROM THE LA-Z-BOY FACTORY (MOST REPAIRS DO NOT REQUIRE RETURN TO THE FACTORY).
WARRANTIES ARE VOIDED BY EVIDENCE OF EXCESSIVE SOILING, IMPROPER CLEANING OR TREATMENT, ABUSE, OR ABNORMAL USE OR USE CONTRARY TO THE ADVISORIES OR INSTRUCTIONS CONTAINED HEREIN. WARRANTIES DO NOT APPLY TO PRODUCTS USED FOR RENTAL, BUSINESS, COMMERCIAL, INSTITUTIONAL, OR OTHER NON-RESIDENTIAL USES.
THESE WARRANTIES ARE YOUR EXCLUSIVE REMEDY AND NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, APPLY. IN NO EVENT WILL LA-Z-BOY BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF IT HAD REASON TO KNOW IN ADVANCE THAT SUCH DAMAGES WERE POSSIBLE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OF DAMAGES SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU. IN THE EVENT THE WARRANTY EXCLUSIONS DO NOT APPLY TO YOU, THEN, WHERE LEGALLY PERMISSIBLE, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD.
Please review the warranty card that came with your product for warranty coverage.
Limited Warranty Information: (for products purchased on or after August 1, 1992)
|
Description |
Parts Coverage |
Labor Coverage |
|
Mechanism and Frame |
||
|
Base – Polished Silver-Tone |
One Year |
One Year |
|
Base – Metal |
Lifetime |
One Year |
|
Base – Swivel Bases and Wood Bases |
Lifetime |
One Year |
|
Decorative Show Wood Drawers |
One Year |
No Coverage |
|
Decorative Show Wood Legs and Arms |
One Year |
One Year |
|
Decorative Show Wood Trim |
One Year |
No Coverage |
|
Decorative Show Wood Legs (screw attachment) |
One Year |
No Coverage |
|
Genesis™ Mechanism |
Ten Year |
One Year |
|
Metal Arms |
One Year |
One Year |
|
Reclining Mechanism Parts |
Lifetime |
One Year |
|
Sleep Sofa Mechanism |
Lifetime |
One Year |
|
Sleep Sofa Mechanism (Signature Selects) |
Five Year |
One Year |
|
Springs & Spring Systems |
Lifetime |
One Year |
|
Wood Frame Parts |
Lifetime |
One Year |
|
Wood Frame (styles 023456, 023/024459, 023/024466, 023472, 023495, 023812, 029423) |
Five Year |
One Year |
|
Fabric and Leather |
||
|
Fabric |
One Year (Applies to seam failure, fabric separation and nap loss only) |
One Year (Does not apply to some upholstered components) |
|
Leather |
One Year (Applies to manufacturing or material defects only) |
One Year (Does not apply to some upholstered components) |
|
iClean™ Fabric |
Three (3) years (Limited to specific stains; refer to iClean™ cleaning instructions and warranty details) |
One Year (Does not apply to some upholstered components) |
|
Arm Cap / Headrest Covers |
No Coverage |
No Coverage |
|
Poly |
||
|
Accent Pillows (excludes Decorative Pillow Program) |
One Year |
No Coverage |
|
Blown Fiber |
One Year |
One Year (No coverage on loose back styles) |
|
ComfortCore™ |
Three Years |
One Year (No coverage on loose seat styles) |
|
ComfortCore™ GEL |
Five Years |
No Coverage |
|
ComfortCore Plus™ |
Five Years |
One Year (No coverage on loose seat styles) |
|
Featherblend™/Featherlite™ Cushions |
Ten Year |
No Coverage |
|
Featherlite™ Bolster Pillows |
One Year |
No Coverage |
|
High Resilient Poly (4/1/95 – 12/31/1999) |
Ten Year |
No Coverage |
|
High Resilient Poly (8/1/92 – 3/31/95) |
Lifetime |
No Coverage |
|
Memory Foam |
Three Years |
One Year |
|
Performance Plush High Resilient® (Effective 1/01/2009) |
Five Year |
No Coverage |
|
Performance Plush High Resilient® (Through 12/31/2008) |
Ten Year |
No Coverage |
|
Performance Plush HR® Ultra Flex™ (11/2003-12/31/2008) |
Ten Year |
No Coverage |
|
Performance Plush® (Effective 01/01/2009) |
One Year |
No Coverage |
|
Performance Plush® (01/01/2000 – 12/31/2008) |
Three Year |
No Coverage |
|
Performance Plush® Ultra Flex (11/2003-12/31/2008) |
Three Year |
No Coverage |
|
Eco-Comfort™ (Soy Based) Foam Cushioning |
One Year |
One Year (No Coverage on loose seat styles) |
|
Standard Poly |
One Year |
One Year |
|
Standard Poly (loose seats) |
One Year |
No Coverage |
|
Standard Poly (Todd Oldham – loose seats) |
Three Year |
No Coverage |
|
Standard Poly (Todd Oldham – attached seats) |
Three Year |
One Year |
|
Tempur-Pedic™ Seat |
Three Year |
One Year |
|
Ultra Down |
Ten Year |
No Coverage |
|
Ultra Plush |
One Year |
One Year |
|
Mattresses |
||
|
Deluxe Mattress |
Three Year |
No Coverage |
|
Memory Foam Mattress |
Three Years |
No Coverage |
|
SlumberAir® Bladder |
Five Year |
No Coverage |
|
SlumberAir® Mattress |
Five Year |
No Coverage |
|
Supreme Comfort™ Mattress (Signature Selects) |
Three Year |
No Coverage |
|
Supreme Comfort™ Mattress |
Five Year |
No Coverage |
|
Supreme Comfort Plus™ Mattress |
Seven Year |
No Coverage |
|
Miscellaneous |
||
|
Battery Pack (088BP1, 088BP2) |
One Year |
No Coverage |
|
Casters (8/1998 and after) |
Lifetime |
No Coverage |
|
Casters (prior to 8/1998) |
Twenty-Five Year |
No Coverage |
|
Drawers |
One Year |
No Coverage |
|
Plastic Components (Trays, Cup Holders-non lighted) |
One Year |
One Year |
|
SlumberAir® Motor |
One Year |
No Coverage |
|
SlumberAir® Valve |
Five Year |
No Coverage |
|
Telephones |
One Year |
No Coverage |
|
Thermo Electric Cooler |
One Year |
No Coverage |
|
Electrical |
||
|
Electrical Systems/Motors (Excludes SlumberAir® Motor) |
Three Year |
One Year |
|
Transformers |
Three Year |
No Coverage |
|
Warming Pad |
Three Year |
No Coverage |
|
Lighted Cup Holder |
Three Year |
One Year |
|
Product With Specific Warranty |
||
|
Power La-Z-Time® Motion 41P, 43P, 44P, 46P, 48P, 49P, 4AP, 4BP |
||
|
Frame/Springs/Base |
Lifetime |
One Year |
|
Reclining Mechanism |
Lifetime |
One Year |
|
Motor/Electrical System |
Three Year |
One Year |
|
Standard Poly |
One Year |
One Year |
|
Power Home Theater 4PL / 4PR / 4PM / 4PN / 4PP – 482 |
||
|
Cup Holders (non-lighted) and Trays |
One Year |
No Coverage |
|
Frame/Springs |
Lifetime |
One Year |
|
Motor/Electrical System |
Three Year |
One Year |
|
Reclining Mechanism |
Five Year |
One Year |
|
Standard Poly |
One Year |
One Year |
|
Power Recliners 10P & 1PA (Discontinued) |
||
|
Frame & Back Springs |
Lifetime |
One Year |
|
Motor/Electrical System |
Three Year |
One Year |
|
Reclining Mechanism/Seat with Springs/Base |
Ten Year |
One Year |
|
Standard Poly |
One Year |
One Year |
|
Tempur-Pedic™ Seat |
Three Year |
One Year |
|
Power Ease™ Recliner 10C / 15C / 30C / 32C (Discontinued) |
||
|
Frame & Springs |
Lifetime |
One Year |
|
Mechanism |
Five Year |
One Year |
|
Motor/Electrical System |
Three Year |
One Year |
|
Standard Poly |
One Year |
One Year |
|
Low Profile Power Recliner 25P (Discontinued) |
||
|
Frame & Back Springs |
Lifetime |
One Year |
|
Motor/Electrical Systems |
Three Year |
One Year |
|
Reclining Mechanism/Seat Springs |
Five Year |
One Year |
|
Standard Poly |
One Year |
One Year |
|
AirSpa® and AirFlex™ Massage Recliners 1A1, 1B1, 01E, 01F, 1E1, 1F1, Comfort Touch 1CT |
||
|
Electrical System, Air Bladders |
Three Year |
One Year |
|
Frame & Springs |
Lifetime |
One Year |
|
Mechanism |
Lifetime |
One Year |
|
Standard Poly |
One Year |
One Year |
|
La-Z-Touch® Massage Recliners 01M, 01N, 1M6, 1N6, 1M1, 1N1 |
||
|
Electrical System |
Three Year |
One Year |
|
Frame & Springs |
Lifetime |
One Year |
|
Mechanism |
Lifetime |
One Year |
|
Standard Poly |
One Year |
One Year |
|
1LF / 1HL / 1ML / 4LP / 1LP / 1PM Luxury Lift |
||
|
Frame |
Lifetime |
One Year |
|
Recline & Lift Mechanisms/Lift Base |
Three Year |
One Year |
|
Motor/Electrical Systems |
Three Year |
One Year |
|
Back and Seat Springs |
Three Year |
One Year |
|
Standard Poly |
One Year |
One Year |
|
01L / 1L6 / 1LL / 1LM Luxury Lift (Discontinued) |
||
|
Frame & Back Springs |
Lifetime |
One Year |
|
Recline & Lift Mechanisms/Seat Springs/Base |
Three Year |
One Year |
|
Motor/Electrical Systems |
Three Year |
One Year |
|
Standard Poly |
One Year |
One Year |
|
1LH Luxury Lift® Chair With Heat (Discontinued) |
||
|
Frame & Back Springs |
Lifetime |
One Year |
|
Lift Mechanism/Seat Springs/Base |
Three Year |
One Year |
|
Motor/Electrical Systems |
Three Year |
One Year |
|
Standard Poly |
One Year |
One Year |
|
Warming Pad |
Three Year |
No Coverage |
|
01L598 Luxury Lift® Chair (Discontinued) |
||
|
Mechanism/Frame/Springs/Base |
Lifetime |
One Year |
|
Motor/Electrical Systems |
Three Year |
One Year |
|
01L597 Luxury Lift® Chair (Discontinued) |
||
|
Mechanism/Frame/Springs |
Five Year |
One Year |
|
Motor/Electrical Systems |
Three Year |
One Year |
|
Genesis™ Mechanism 310/340/380325, 310/340/380493, 031/034/038319, 031/034/038349, 34D/34E/34M349 (Discontinued) |
||
|
Mechanism |
Ten Year |
One Year |
|
Designers Choice Chairs and Ottoman 23D, 29D and 24D (Discontinued) |
||
|
Wood Frame |
Five Year |
One Year |
|
Todd Oldham by La-Z-Boy (Discontinued) |
||
|
Accessory Product |
No Coverage |
No Coverage |
|
Occasional Product |
One Year |
One Year |
|
Silhouette Collection 027/27C/27T (Discontinued) |
||
|
Mechanism |
Ten Year |
One Year |
|
Metal Frame |
Ten Year |
One Year |
|
Standard Molded Poly |
Five Year |
No Coverage |
|
Wood Parts |
Five Year |
One Year |
|
Web TV Recliner 573 (Discontinued) |
||
|
Converter/Keyboard Warranted by Sony |
One Year |
No Coverage |
|
Electrical Outlet/AC Adaptor |
Three Year |
No Coverage |
|
Plastic Table |
One Year |
No Coverage |
|
Warranty Information (For product that was purchased prior to August 1, 1992.) |
||
|
Classic (Hi-Leg) Mechanism |
Three Year |
Three Year |
|
Electrical Systems |
Three Year |
Three Year |
|
Fabric/Leather/Vinyl |
No Coverage |
No Coverage |
|
Magi-Coil Innerspring Seats |
Ten Year |
No Coverage |
|
Reclining Mechanism/Metal Parts |
Lifetime |
Lifetime |
|
Sleeper Mechanisms |
|
|
|
Between 1976 & 1980 |
Lifetime |
Lifetime Labor |
|
December 1980 – April 1984 |
Twenty-five Year |
Twenty-five Year |
|
May 1984 – July 1992 |
Five Year |
Five Year |
|
Sofa Deck Frames |
Ten Year |
Ten Year |
|
Springs & Spring Systems (including Rocker Springs) |
Two Year |
Two Year |
|
Swivel Rocker Mechanism |
Two Year |
Two Year |
|
Wood Frame & Base |
Two Year |
Two Year |
|
Product With Specific Warranty (For product that was purchased prior to August 1, 1992.) |
||
|
01L424 and 01L507 Luxury Lift Chairs (Discontinued) |
||
|
Frame |
Five Year |
Five Year |
|
Mechanism |
Five Year |
Five Year |
|
Springs |
Five Year |
Five Year |
|
Burris Product (Discontinued) |
||
|
Fabric |
No Coverage |
No Coverage |
|
Frame and Springs (1986 and after) |
Two Year |
Two Year |
|
Frame and Springs (product purchased 1983-1985) |
One Year |
One Year |
|
Mechanism (prior to 1983 and after 1985) |
Three Year |
Three Year |
|
Mechanism (product purchased 1983-1985) |
Lifetime |
Lifetime |
|
Poly (1986 and after attached cushions) |
No Coverage |
No Coverage |
|
Poly (1986 and after for loose seat cushions) |
Five Year |
No Coverage |
|
Poly (product purchased 1983 – 1985) |
One Year |
One Year |
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